slots 99 Privacy Policy —
How Your Personal Data and
PKR Records Are Protected

This Privacy Policy ("Policy") is issued by slots 99 ("slots 99", "we", "us", "our") and governs the collection, use, storage, sharing, and protection of personal data relating to users of the slots 99 online casino and sports betting platform, accessible at slots99.pro ("the Platform").

This Policy applies to all registered Pakistan players and all other persons who access or interact with the slots 99 Platform — including persons who browse the Platform without registering, persons who initiate a registration but do not complete it, and persons who contact slots 99 customer support without holding an active account.

This Policy is written in English. The English text is the authoritative version. If any translation of this Policy is made available for reference purposes, the English version shall prevail in the event of any inconsistency.

slots 99 collects personal data from Pakistan players through several channels — directly from you during registration and account use, automatically through your use of the Platform, and from third parties involved in payment processing and identity verification. The categories of personal data collected are set out below.

slots 99 does not collect sensitive personal data beyond what is listed above. We do not collect data about your religion, ethnicity, political opinions, health information (other than responsible gaming data generated by your own account actions), or biometric data.

slots 99 uses the personal data collected from Pakistan players for the following specific purposes:

• Account creation and management: To register your slots 99 account, verify your identity, maintain your PKR wallet, and manage your account settings and preferences.
• Payment processing: To process PKR deposits via Easypaisa, JazzCash, Raast, and Pakistani banks, and to fulfil withdrawal requests to your verified payment methods.
• Game delivery: To provide jackpot slots, Progressive Prize games, live dealer tables, Free Fire tournaments, cockfighting markets, and sports betting services to your account.
• Bonus and promotion administration: To credit bonuses to your account, track wagering requirement completion, and manage promotional eligibility.
• Identity verification and KYC compliance: To verify your age (18+), confirm your identity before processing withdrawals, and meet anti-money-laundering obligations.
• Fraud prevention and security: To detect and prevent fraudulent transactions, unauthorised account access, bonus abuse, and other prohibited activities on the Platform.
• Responsible gaming: To administer deposit limits, loss limits, cooling-off periods, and self-exclusion controls; to monitor gameplay patterns for signs of problem gambling; and to contact players where monitoring indicates potential gambling-related harm.
• Customer support: To respond to your queries, complaints, and account requests via live chat and email.
• Marketing communications: To send you information about slots 99 promotions, Ramadan Festival events, HBL PSL season bonuses, and other offers — only where you have not opted out of marketing communications.
• Legal compliance: To comply with applicable legal obligations, including responding to lawful requests from Pakistani authorities and regulatory bodies.

slots 99 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing your identity data, contact data, and financial data is necessary to perform the contract between you and slots 99 — specifically, to operate your account, process your PKR deposits and withdrawals, and deliver the games and services you have registered to use.
• Legal obligation: Identity verification (KYC), anti-money-laundering checks, age verification (18+), and cooperation with lawful authority requests are required by applicable law. slots 99 cannot offer you an account without performing these checks.
• Legitimate interests: Processing Technical Data for fraud detection, platform security, and responsible gaming monitoring is based on slots 99's legitimate interest in maintaining a safe and fair platform for all Pakistan players. This processing does not override your fundamental privacy rights.
• Consent: Marketing communications are sent on the basis of your consent, given during registration. You may withdraw this consent at any time through your account settings without any impact on your ability to use the Platform.

slots 99 does not sell your personal data to any third party. Your personal data may be shared with the following categories of recipients only where necessary and for the purposes stated:

• Payment processors: Easypaisa, JazzCash, Raast, HBL, UBL, MCB Bank, Meezan Bank, Bank Alfalah, and USDT network processors receive the minimum payment data required to execute your PKR deposits and withdrawals. Each provider operates under its own data protection terms.
• Identity verification providers: Third-party KYC service providers may receive your name and CNIC details to verify your identity before withdrawal processing. These providers are contractually prohibited from using your data for any purpose other than verification.
• Game software providers: Game providers whose titles are available in the slots 99 lobby may receive anonymised session data (bet amounts, game outcomes) to maintain game integrity and resolve technical disputes. Personal identity data is not shared with game providers.
• Fraud prevention services: Anonymised risk signals and transaction metadata may be shared with fraud detection service providers to identify and prevent fraudulent activity on the Platform.
• Legal and regulatory authorities: slots 99 will disclose personal data to Pakistani law enforcement, financial regulators, or other competent authorities when required by a lawful order, court order, or applicable legal obligation. slots 99 will notify affected players of such disclosures where legally permitted to do so.

Given the financial nature of the slots 99 platform, PKR payment data receives additional layers of protection beyond the standard security measures applied to other categories of personal data.

Tokenisation: When you add a payment method — Easypaisa wallet, JazzCash number, Raast IBFT identifier, or bank account — the full credentials are tokenised at the point of entry. slots 99 systems store a secure token rather than your complete payment credentials. The token can only be used to process transactions on the slots 99 platform and is worthless outside of it.

Transaction records: PKR deposit and withdrawal records — amounts, timestamps, payment method types, and transaction reference numbers — are retained for the period required by applicable financial regulations. These records are used for dispute resolution, regulatory reporting, and anti-money-laundering compliance.

USDT transactions: For players who use USDT TRC20 or USDT BEP20 deposits, the originating wallet address is recorded alongside the PKR-equivalent amount at the time of conversion. Cryptocurrency transaction data is subject to the same retention and security standards as PKR payment data.

The slots 99 Platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience for Pakistan players. Cookies are small text files placed on your device by your browser when you visit the Platform.

slots 99 uses the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies (keeping you logged in after slots 99 Login), security tokens, and load-balancing cookies. These cannot be disabled without breaking the Platform.
• Functional cookies: Remember your preferences — such as your preferred language, your last-used payment method, and your lobby filter settings — so you don't have to reset them each visit.
• Analytics cookies: Collect anonymised data about how Pakistan players navigate the Platform — which pages are visited most frequently, which games are launched most often, and where players drop off during registration. This data helps slots 99 improve the Platform experience. It contains no personally identifiable information.
• Security cookies: Used by the fraud detection system to identify unusual login patterns, suspected automated access, and suspicious transaction sequences.

slots 99 does not use third-party advertising cookies or allow advertising networks to place tracking cookies on the Platform. You can manage cookie preferences through your browser settings, though disabling strictly necessary cookies will prevent you from using the Platform.

slots 99 implements technical and organisational security measures proportionate to the sensitivity of the personal data held and the risk posed by potential unauthorised access. The key security measures in place for Pakistan player data include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and slots 99 servers — covering all slots 99 Login sessions, deposits, withdrawals, and in-game activity.
• Data-at-rest encryption for all personal data and financial records stored on slots 99 database servers, including CNIC data, contact details, and PKR transaction history.
• Two-factor authentication (2FA) available to all Pakistan account holders via SMS OTP to their registered +92 mobile number. slots 99 strongly recommends enabling 2FA on all accounts.
• Real-time login anomaly detection — the platform monitors for login attempts from unrecognised devices and geographies, sending immediate SMS alerts to the registered Pakistani mobile number when suspicious access is detected.
• Access controls — slots 99 staff access to personal data is restricted on a strict need-to-know basis. Customer-facing support staff can access only the data required to resolve your specific query. Financial data is accessible only to the payments and compliance teams.
• Regular security testing — the slots 99 platform undergoes periodic penetration testing and security audits conducted by independent third-party security specialists.

slots 99 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to any legal retention obligations. The general retention periods applied to the main categories of personal data are set out below:

• Account and identity data (name, CNIC, contact details): Retained for the duration of your active account plus 5 years following account closure, as required for anti-money-laundering compliance and regulatory audit purposes.
• PKR financial transaction records: Retained for 7 years from the date of each transaction, in accordance with applicable financial record-keeping obligations.
• Gameplay and betting records: Retained for 3 years from the date of each game session or bet, for dispute resolution and responsible gaming monitoring purposes.
• Customer support communications: Retained for 3 years from the date of each interaction, for complaint review and quality assurance purposes.
• Responsible gaming records (self-exclusion, limits): Retained for the duration of any active exclusion or restriction period, plus 5 years following the end of that period, to prevent re-registration during active exclusion periods.
• Marketing consent records: Retained for the duration of your active account. If you withdraw consent, the withdrawal record is retained for 3 years.
• Technical and security logs (IP addresses, device data): Retained for 12 months from the date of the session, then anonymised or deleted.

At the end of each applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for statistical and platform improvement purposes.

As a registered slots 99 Pakistan player, you have the following rights with respect to your personal data held by slots 99. To exercise any of these rights, contact slots 99 customer support via live chat or at the email address provided in Section 13.

• Right of access: You may request a copy of all personal data slots 99 holds about you. slots 99 will fulfil your request within 30 calendar days of receipt.
• Right to rectification: If any personal data held about you is inaccurate or incomplete, you may request that it be corrected. Account-level corrections (name, contact details) can also be made directly through your account settings after slots 99 Login.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the original purpose. This right is subject to overriding legal retention obligations — financial transaction records and KYC data, for example, cannot be deleted before the legally required retention period expires.
• Right to restrict processing: You may request that slots 99 restrict the use of your personal data while a rectification or objection request is being assessed.
• Right to withdraw consent: Where processing is based on your consent (specifically marketing communications), you may withdraw that consent at any time through your account settings. Withdrawal of consent does not affect the lawfulness of any processing already carried out before withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests. slots 99 will assess your objection and cease the processing unless it can demonstrate compelling legitimate grounds that override your interests.

The slots 99 Platform is strictly intended for adults aged 18 years and above. slots 99 does not knowingly collect personal data from persons under the age of 18.

If slots 99 becomes aware that personal data has been collected from a person under the age of 18, the account will be immediately suspended, all gameplay history will be voided, all PKR balances will be frozen pending parental or guardian notification, and all personal data relating to the underage user will be deleted as soon as the legally required minimum retention period (if any) expires.

slots 99 reserves the right to update this Privacy Policy at any time to reflect changes in data processing practices, legal obligations, or Platform features. When material changes are made — particularly changes that affect how your PKR financial data or identity data is used or shared — slots 99 will notify registered Pakistan players via SMS to their registered +92 mobile number and via an in-Platform notification displayed upon their next slots 99 Login, not less than 7 days before the change takes effect.

Minor amendments — including typographical corrections, clarifications of existing provisions, and updates to the list of payment processors — may be implemented without advance notice. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent amendment.

Continued use of the slots 99 Platform following the effective date of any Privacy Policy amendment constitutes your acceptance of the revised Policy. If you do not agree with any amendment, you should stop using the Platform and request account closure before the amendment takes effect. Your right to request deletion of personal data (subject to retention obligations) is unaffected by account closure.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, wish to report a potential data security incident relating to your slots 99 account, or wish to withdraw consent for marketing communications, please contact slots 99 through one of the following channels:

• Live chat: Available via your slots 99 account dashboard during Pakistan Standard Time business hours. Live chat is the fastest channel for account-specific privacy requests.
• Email: [email protected] (plain text — not a clickable link). For formal data rights requests and written complaints, email is the recommended channel. slots 99 acknowledges written privacy requests within 5 business days.

When contacting slots 99 about a data rights request, please include your registered email address, the mobile number associated with your account, and a brief description of your request. Identity verification may be required before your request can be actioned, to protect against unauthorised access to your personal data by third parties.